Expatriate Benefits
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Contact Information

While you’re working abroad, it’s important to know where to go if you have a question or need assistance with benefits and human resources issues. Here’s a contact list of important phone numbers and Web sites to help you:

Medical and Dental Issues

  • AGB Member Service Center toll-free at 1-800-231-7729 (if dialing internationally use that country’s AT&T access code) or collect at 1-813-775-0190 (collect calls accepted)
  • If the issue isn’t resolved, contact the Chevron Phillips Employee Service Center at 1-800-446-1422 (option 1)
  • Online at http://www.cpchembenefits.mercerhrs.com (you will need your PIN)

Other Health/Welfare Issues and Updating Dependent Data

401(k) and Retirement Issues

  • Chevron Phillips Pension and Savings Center at 1-866-771-5225 (option 2)
  • Fidelity NetBenefits™ at www.netbenefits.com

International Employee Assistance Program (IEAP)

  • Aetna Global Benefits® IEAP at
  • 1-800-231-7729 (within the U.S.) —
  • ask to be transferred to IEAP — or
  • 1-813-775-0190 (outside the U.S.)

HR, Payroll and Personal Data Changes

  • Chevron Phillips Employee Service Center at 1-800-446-1422 (option 3)

MetLife Life Insurance/LTD

  • Chevron Phillips Benefits Service Center at 1-800-446-1422 (option 1)

Aetna Flexible Spending Account

The Benefitium Extranet site is intended as a user-friendly source of information about certain Chevron Phillips Chemical benefits, and policies and programs. While we intend to update the Benefitium Extranet site on a regular basis, it is possible that, at any time, information found on the site may not be current, complete or consistent with other information or communications. Also, we're not able to control the content of outside sites linked through this site. Information on this site may be summarized; more complete rules are contained in the governing plan/program documents. If there are any differences between any information contained on this site and the applicable plan/program document, the relevant provisions of the applicable plan/program document will govern. Further, nothing contained on this site shall imply or create a contractual obligation between you and Chevron Phillips Chemical.

Chevron Phillips Chemical reserves the right to make changes to information contained on this site at any time and without prior notice.

Contact Information